ITS staff are aware of an issue with the loaner laptop kiosk in Cowles Library which is preventing anyone from being able to check out a laptop. We’re working with our vendor partner to fix the underlying certificate issue in order to restore service.
If you’re being affected by this issue, contact the ITS Support Center by submitting a Computer/Peripheral/Software Issue ticket, calling 515-271-3001, or visiting the lower level of Carnegie Hall with your device.
To receive ITS news posts via email, opt in by completing this form.
To receive SMS outage notifications, opt in by texting DrakeITSALERTS to phone 226787. Make sure you’re signed up to receive text Bulldog Alerts; check your settings via myDrake.