ITS staff were informed by Ellucian (our vendor partner for Banner and Self Service) that they are aware of and investigating degraded performance. Users may experience slow load times when accessing the system. We’ll provide updates on this issue as we receive them.
If you’re being affected by this issue, contact the ITS Support Center by submitting a myDrake/Self Service/Internal Site Issue ticket, calling 515-271-3001, or visiting the lower level of Carnegie Hall. (Include relevant troubleshooting steps.)
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