ITS staff are aware of issues with Zoom online meeting services; some people may not be able to login, connect to online meetings, or similar. The official Zoom status webpage at https://status.zoom.us/ confirms the issue; Zoom staff are aware of and working to restore services. ITS does not have any way to fix the issue or know when services will be fully restored; we recommend at this time that you check the Zoom status page for updates.
If you’re being affected by this issue, contact the ITS Support Center by submitting a Video Conferencing Issue ticket, calling 515-271-3001, or visiting the lower level of Carnegie Hall.