ProcessMaker, Drake’s Business Process Automation tool, will be upgraded to the most recent version on Wednesday, November 1, starting at 7:30 p.m. The upgrade is expected to take approximately 3 hours. ProcessMaker will be unavailable during this time.

ProcessMaker is used for processes such as the Employee Status Form (ESF), Banner Security Requests, and Commencement RSVPs, among many other business processes and automated notification emails.

Thank you for your patience as we strive to provide Drake with the most advanced functionality available in the ProcessMaker tool. If you continue to experience issues outside of this window, please call the Support Center at 515-271-3001 or visit to report your issue.