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Outage of Password Manager and select websites

July 19, 2017

At 8:30 a.m., ITS was made aware of problems validating security questions through SMS (TXT messages) in our Password Manager. We have identified a resolution and are working on implementation. In the process the Password Manager and other select websites will be temporarily unavailable. These sites include faculty.cbpa.drake.edu, cphs-web.drake.edu, informatics.drake.edu, live.drake.edu, and off-campus document access through documents.drake.edu. ITS is diligently working towards service restoration. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience.