Microsoft has started using number matching in Microsoft Authenticator in place of approval requests. As you sign in to myDrake, Banner, and other campus resources protected by multi-factor authentication (MFA), you will be prompted to enter the code presented on your computer screen into Microsoft Authenticator. Number matching enhances security by ensuring you’re the person signing in. Other methods of authentication, including SMS text and phone call, will not be impacted at this time.

More information from Microsoft can be found here.

If you have issues authenticating, visit, call 515-271-3001, or visit the Support Center in the lower level of Carnegie Hall.