ITS staff was just notified that Blackboard’s Engineering team has determined the cause of the intermittent access issues. In order to resolve this problem, they will be updating Blackboard this evening at 7 p.m.
If you encounter issues accessing Blackboard prior to the 7 p.m. maintenance, please continue to try clearing your browser cache or changing to a different browser, as many users have found that it resolves the issue.
If after this evening’s upgrade you continue to be unable to access Blackboard, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.