ITS is still working to resolve the support center phones outage affecting 515-271-3001. In the meantime, please continue to report any technical issues by visiting the IT service portal at We will keep you posted of progress and will let you know when this outage has been resolved. Thank you for your continued patience.

To receive outage notifications by text, opt in by texting DrakeITS2020 to phone number 226787. You first need to be signed up to receive Bulldog Alerts by text. Check at Bulldog Alerts Settings in myDrake.