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Author: Gillian Mohn (Gillian Mohn)

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ITS News & Announcements

ITS Service Portal Planned Update 6-8 p.m. Jan. 22

ITS is making updates to the ITS Service Portal. As a result, the service portal will be under construction and some resources may be unavailable from 6:00 p.m. – 8:00 p.m. on Monday, January 22. We appreciate your patience. If you are unable to access the service portal outside of the scheduled window, please contact...

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ITS News & Announcements

ITS routine maintenance tonight

Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2023 please see www.drake.edu/its/maintenanceschedule/.

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ITS News & Announcements

WordPress Planned Update from 9 am – 4 pm on Nov. 30

ITS will be making updates to the our WordPress hosted sites. As a result, access to WordPress may be unavailable between 9:00 a.m. and 4:00 p.m. on November 30. Outages are not anticipated. You may experience some service interruptions while this necessary maintenance is performed. We appreciate your patience. If you are unable to access...

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ITS Alert

Network Connection Service Interruption Resolved

At 7:00 a.m., ITS became aware of a service interruption impacting eduroam and DUGuest. As a result, some users were not able to connect. This outage has been resolved. Thank you for your patience while ITS worked toward a resolution. If you continue to experience interruptions, call 515-271-3001, submit a ticket at service.drake.edu/its, or visit...

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ITS News & Announcements

Transact Planned Outage Sunday, October 8

ITS is making updates to Transact. As a result, printing services, meal swipes, and Bulldog Bucks may be unavailable between 7:00 a.m. and 7:15 a.m. on Sunday, October 8. Please allow 15 minutes for this update to occur. We appreciate your patience. If you are unable to use these services after the planned maintenance window,...

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