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Author: Carla Herling (Carla Herling)

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Widespread phishing email targeting Drake

Between 6:30 and 7:30 p.m. this evening, an email with the subject “ATTENTION REQUIRED (Health Care Notice)” was sent to a large number of faculty and staff. This was a widespread, malicious phishing email directly targeting Drake, with the link in the email directing the recipient to an external website spoofing the blueView portal in...

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Happy Fall Semester!

Want to know about new technology initiatives we launched over the summer? Or need a refresher on what Information Technology Services (ITS) can do for you? Or new to Drake? Check out the links below. ITS News & Announcements: Information on outages, new initiatives and other important information can be found at www.drake.edu/its, on our...

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Drake Website Terminal Four Outage Resolved

Thank you for your patience. ITS has now resolved the TerminalFour outage. All users should now be able to log into the system. We are still having significant issues with the system running slowly, however, so please be aware. If you are still unable to log in, please contact the Support Center at 515-271-3001 or...

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IT Service Portal Information Sessions this week

ITS launched a new service portal in May. This site allows faculty, staff, and students to learn about technology services available, browse our knowledge base for how-to technology guides, or get assistance with an issue. Want to learn how to use this new site? Been using it and have questions? Come to a demonstration to...

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MyDUSIS Outage

At 6:45 a.m., ITS was made aware of a MyDUSIS outage. MyDUSIS is the self-service portion of the Drake University Shared Information System (DUSIS). As a result of this outage, Drake faculty, staff, and students cannot currently access time cards, registration, grade entry, payment, and other MyDUSIS functions. ITS is diligently working towards a resolution....

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Automated Password Emails

ITS has been contacted by alumni and other Drake community members who were concerned by an email they had received notifying them that their password was expiring. Even though Drake email addresses expire, Drake ID numbers do not. If you want to continue to have access to blueView for resources like tax forms, and transcripts,...