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ITS News & Announcements

ITS routine maintenance tonight

Systems supported by ITS may be unavailable due to routine maintenance beginning at approximately 9:00 p.m. tonight until 1:00 a.m. tomorrow morning. For a full schedule of maintenance dates for 2023 please see www.drake.edu/its/maintenanceschedule/.

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ITS Alert

www.drake.edu and news.drake.edu Outage Resolved

At 1:34pm, ITS became aware of an outage affecting the www.drake.edu and news.drake.edu web sites. ITS was able to resolve the issue at 1:57pm. If you continue to be unable to access this system, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. To receive outage notifications by text, opt...

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ITS News & Announcements

WordPress Planned Update from 9 am – 4 pm on Nov. 30

ITS will be making updates to the our WordPress hosted sites. As a result, access to WordPress may be unavailable between 9:00 a.m. and 4:00 p.m. on November 30. Outages are not anticipated. You may experience some service interruptions while this necessary maintenance is performed. We appreciate your patience. If you are unable to access...

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ITS Alert

Network Outage

At 9:00 p.m., ITS learned of an outage affecting connections to the Drake network. At 9:50 p.m., ITS resolved the issue. If you continue to experience any problems, please contact the support center at 515-271-4640 or visit service.drake.edu/its for assistance.

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ProcessMaker Upgrade Wednesday 7:30 p.m. – 10:30 p.m.

ProcessMaker, Drake’s Business Process Automation tool, will be upgraded to the most recent version on Wednesday, November 1, starting at 7:30 p.m. The upgrade is expected to take approximately 3 hours. ProcessMaker will be unavailable during this time. ProcessMaker is used for processes such as the Employee Status Form (ESF), Banner Security Requests, and Commencement...

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ITS Alert

Knapp Center Network Outage

At 2:00 p.m., ITS because aware of a network outage in the Knapp Center. As a result, all wired and wireless connectivity in the building is unavailable. ITS is diligently working towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience.