Faculty, staff, and students are invited to opt in to a new text message service to receive alerts regarding unexpected technology outages. Opt in by texting DrakeITS2018 to phone number 226787. Text messages will only be sent between the hours of 7:30 a.m. and 9 p.m. This new notification system is in addition to ITS’ regular communication channels (ITS website, blueView login screen, IT Service Portal, and ITS Twitter account).
If you run into issues signing up for the service, first try responding HELP to any error message you might receive. Sometimes the service isn’t configured correctly for your carrier. If that doesn’t work, contact your cell phone provider to make sure they have enabled short code texting.